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FAQs

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Everything you need to know about DeltaGen, from deployment and integrations to real-time AI during live sales calls.

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What is DeltaGen?

DeltaGen is a desktop app that gives account executives, sales engineers, and customer success managers real-time answers to technical and qualification questions during live calls. It runs as an invisible overlay only the user can see.

How does DeltaGen work during a call?

DeltaGen listens to the call locally on the user's machine, detects questions and objections, and surfaces answers in under three seconds. The other side sees nothing on their end.

Does a bot join my meetings?

No. DeltaGen is a native desktop app, not a meeting bot. No third party joins the call, no recording notification appears, and the other side never knows it is there.

What platforms does DeltaGen work with?

Any platform. DeltaGen captures audio running on the user's machine, so it works on Zoom, Microsoft Teams, Google Meet, phone, or any conferencing tool your team uses.

How long does setup take?

One 30-minute session. We build your knowledge base from existing docs, battlecards, and product content. Users install the app and start on their next call.

Does DeltaGen integrate with Salesforce and HubSpot?

Yes. DeltaGen syncs call context and qualification data to Salesforce, HubSpot, and other major CRMs automatically after each call.

Who on my team can use DeltaGen?

AEs, sales engineers, and customer success managers. Anyone handling live technical conversations benefits. Every user runs off the same shared company knowledge base.

Does DeltaGen replace Gong?

No. Gong analyzes calls after they happen. DeltaGen helps users during the call itself. Most customers use both.

How does DeltaGen use our internal knowledge?

We ingest your product documentation, sales playbooks, competitive battlecards, and case studies. Answers come from your content, not generic AI output.

Can managers see how the team uses DeltaGen?

Yes. Managers get visibility into which questions come up most often, which answers land, and where the knowledge base has gaps to fill.

Is DeltaGen secure?

DeltaGen is SOC 2 Type II certified and GDPR ready. Audio is processed locally on the user's device by default, and nothing leaves the machine unless you configure it to.

Does DeltaGen record my calls?

Only if you want it to. By default, audio is processed in real time and nothing is stored. Recording can be enabled during setup if your team wants call archives.

Is there a free trial or pilot available?

We run structured paid pilots with clear success criteria. Contact our team to scope a pilot for your organization.

Can we update our knowledge base after setup?

Yes. Add new product docs, battlecards, or case studies any time. Updates flow to every user instantly, no redeployment needed.

What support do we get after signup?

Every deployment includes implementation, user onboarding, and a dedicated customer success contact. We update your knowledge base as your products and positioning evolve.

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Got Questions?

Technical answers and qualification prompts, delivered mid-call. Not after.